A common characteristic of Agile Development is the Daily Scrum. The Daily Scrum provides a very short Feedback Loop and adaptation cycle. This Feedback Loop is an advantage that Scrum has over alternative Product Management frameworks, where Feedback is promoted on a daily basis between the team members, Stakeholders and also the End Users. During the daily scrum team members can expose performance issues such as a poor performing developer, and suggest actions such as shadowing and pairing on a task. This decision is up to the team to request and is often enough to resolve performance issues.
Feedback Loop Levels
The Feedback Loop has the following levels:
- Daily Feedback from the Development Team
- The direct daily interaction between Development Team and Product Owner
- Direct Product Owner Feedback for accepting and also rejecting work Tasks
- Post Sprint Feedback from Stakeholders
- Post Release Feedback from the marketplace
Finally, the inspection and adaption process of the Feedback Loop ensures that the Product Owner and the Development Team are producing what the Customer wants.
Sprint Review Feedback
The Sprint Review enables the Product Owner to review the developed work and to additionally receive Feedback on the direction that the Product is going. During the Sprint Review, the Development Team can demonstrate their Sprint accomplishments to the Product Stakeholders. The sprint review is also an opportunity for the team to encourage struggling team members by engaging in product demonstrations. The Scrum Master should also look to facilitate interactions to address poor performance.
Retrospective Feedback
The Sprint Retrospective is a time for reflecting by the Scrum Team and it is also a time for identifying methods for continuous process improvement. Issues such as skills shortages and the possible solutions to these issues can be discussed during the meeting. Furthermore, this enables the team to collectively identify performance issues which can be reviewed for methods of improvement.
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